• Opening of houses / flats / business premises or cars when keys have been lost, stolen or locked inside and change locks;
  • Any callout relating to house / business burglaries and or armed robberies / hijacking situations and change locks;
  • Opening of safes / strong rooms should keys be lost or locks jammed and client needs to access legal documents or firearms;
  • If clients are stranded or stuck at home and the vehicle key is broken or no longer working and need to be made mobile and new keys cut, especially transponder keys;
  • Any person who is locked in or out of premises or vehicle and need to doors to be opened only;
  • Repairs to and re-setting of driveway gates / garage doors if faulty and will not open or close;
  • Kids or animal locked in vehicles or homes; and lastly
  • Any other emergencies will be taken into consideration